The multiplier health insurance plan by Royal Sundaram is a one-of-a-kind health insurance plan. It covers up to 11 times the sum insured during emergency health conditions. The product offers a large sum insured in the event of any life-threatening disease that is unforeseen.
Inpatient care is provided mainly in a hospital where the individual is admitted and spends at least one night in the hospital depending on the condition.
Modern treatments covers the following:
It includes the medical expenses that the patient incurs before hospitalisation. It is for a fixed period of 60 days prior to the date of admissible hospitalisation covered under the policy.
The expenses here feature the medical expenses which the patient has to incur after being discharged from the hospital and it is for a fixed period of 90 days from the date of discharge from the hospital, following an admissible hospitalisation covered under the policy.
Daycare treatment includes treatments that do not last for more than 24 hours in a hospital or daycare centre due to advancements in technology. Any OPD treatment undertaken in a hospital / daycare centre will not be covered. Pre and Post-hospitalisation medical expenses are payable for up to 30 days under this benefit.
We will cover inpatient care medical expenses towards the donor for the harvesting of the organ donated provided that: (a) the organ donor is any person in accordance with the Transplantation of Human Organs Act, 1994, and other applicable laws. (b) the organ donated is for the use of the insured person who has been asked to undergo organ transplantation on medical advice; (c) we have admitted a claim towards inpatient care.
Organ donor expenses will be covered within the sum insured for the patient who has insured with us i.e. recipient of the organ (who is undergoing the transplant).
It is the condition where the patient cannot move to the hospital due to his prevailing health condition or non-availability of hospital beds and therefore is receiving the treatment at home.
We will cover medical expenses up to the sum insured for medical treatment taken at home if this continues for an uninterrupted period of 3 days and the condition for which treatment is taken would otherwise have necessitated hospitalisation as long as either:
If a claim has been accepted under this benefit, the claims for Pre and Post-hospitalisation medical expenses are payable up to 60 days and 90 days respectively under this benefit.
The company shall indemnify medical expenses incurred for inpatient care treatment under Ayurveda, Yoga and Naturopathy, Unani, Siddha, and Homeopathy systems of medicines during each policy year up to the sum insured in any AYUSH Hospital.
We will cover reasonable and customary charges for ambulance expenses that are incurred towards transportation of an Insured Person by surface transport following an emergency to the nearest hospital with adequate facilities.
We will also cover charges for app-based cab service incurred towards the transportation of an insured person at the time of getting admitted to the hospital.
We will cover medical expenses of OPD Treatment for vaccinations including inoculation and immunizations in case of post-bite treatment. Our maximum liability will be limited up to the amount provided in the Product Benefits Table. This benefit is available only on a reimbursement basis.
We will reimburse you for your reasonable & necessary transportation from one hospital to another hospital in case of life-endangering emergency conditions for treatment of an illness or injury which is admissible and payable under the policy.
We will arrange for a health check-up as per your eligibility as defined in the Product Benefits Table provided that you or any insured person has requested for the same. We will cover health checkups arranged by us through our empanelled network provider.
We will provide various preventive healthcare & wellness-related activities like health-related articles on your registered email ids. We will also provide Disease Management Services wherein for certain specified health risks such as Heart, Kidney, Liver, Cancer, Hypertension, Diabetes, and other conditions as defined from time to time. You will be provided assistance to manage your disease condition better through preventive check-ups, advice on nutrition, diet, exercise regime, etc.
We will provide you with a second opinion from a medical practitioner if an insured person is diagnosed with a critical illness during the policy period. The expert opinion would be directly sent to the insured person.
We will increase your sum insured by 20% of the base sum insured per policy year up to a maximum of 100% of the base sum insured of the renewed policy if the policy is renewed with us and provided that there are no claims paid/outstanding in the expiring policy year by any insured person.
We will reload your sum insured, once in a policy year, up to 100% of the base sum insured, subject to the following:
In life-threatening conditions, an additional amount equivalent to 4(four) times of sum insured and no claim bonus will be available to the insured persons for all claims admissible during the policy year, subject to the following conditions:
During the pre-existing diseases waiting period, for the 2nd and 3rd years, we will cover the expenses for treatment of pre-existing diseases declared by the insured person with a 50% co-payment and up to a maximum of sub-limit specified in the Product Benefit Table. Any claim under this section will reduce the sum insured.
The optional covers are as follows:
The app generally has a mechanism that keeps a track of your activities like running, walking, treadmill cycling, etc. It can be synced with wearables including Fitbit. The app also has the capability to calculate the fitness activity score based on your physical activity. The health and Wellness app will calculate your reward points and based on this you can redeem them. When you redeem them you can get a discount on diagnostic tests, OPPD consultation, and mobility devices.
If you are insured under the policy then you can get 4 teleconsultations per quarter with specialized doctors or physicians on the health and fitness app.
A virtual health expert is an expert in the area of nutritional and diet management exercise and fitness management and they can resolve all your queries regarding the food to be avoided or the diet to be followed considering your health concerns.
4X Multiplier Benefit - In Life Threatening condition* the sum insured including NCB will be multiplied 4 times and it can be used for same illness also. This benefit can be used 4 Times in the policy lifetime across family members.
11X Multiplier Benefit - On a long term basis total SI available under Multiplier Health Insurance plan is 11X (11 times the base SI).
All modern treatments covered up to sum insured.
Flexi reload benefit - In case you run out of base sum insured and NCB during the policy year, we will reload 100% of your base sum insured without any additional cost. This benefit is available even for same illness for same insured person in the same policy year.
The Company shall not be liable to make any payment under the policy in connection with or in respect of the following expenses till the expiry of the waiting period mentioned below:
Expenses related to the treatment of a pre-existing Disease (PED) and its direct complications shall be excluded until the expiry of 36 months of continuous coverage after the date of the inception of the first policy with us.
Expenses related to the treatment of any illness within 30 days from the first policy commencement date shall be excluded except claims arising due to an accident, provided the same are covered.
Expenses related to the treatment of the following listed conditions, surgeries / treatments shall be excluded until the expiry of 24 months of continuous coverage, as may be the case after the date of inception of the first policy with the insurer. The exclusion shall not be applicable for claims arising due to an accident.
The above is an indicative list. For more details on the exclusions under the policy please refer to the detailed policy terms and conditions.
The claim procedures depend on whether you are going to a network hospital that has a facility for cashless claims or to a non-network hospital where the cashless facility is not available.
If the hospitalisation is planned then you can connect with the helpline number and provide your policy number and name within 72 hours before hospital admission, and if the hospitalisation is not planned then you can do so within 48 hours of admission. You also need to provide the hospital name, duration in the hospital estimated hospitalisation expense, and diagnosis to the TPA by email. After establishing the claim admissibility the TPA will provide a preauthorisation to the hospital guaranteeing hospitalisation expense payment subject to the terms and conditions of the policy.
You need to first send the preliminary notice featuring a policy number, person name, illness, nature of the injury, and name, and address of the hospital attending. You have to submit all this to the insurer within 72 hours before admission to the hospital if it is a planned hospitalisation. In case of emergency, you can give it under 48 hours of hospitalisation.
It is very easy to cancel the policy by giving 15 days' written notice. In such an event the insurer will refund the premium on short-term rates for the unexpired policy term. If there is any case of misrepresentative or non-disclosure of material facts then the company can cancel the policy at any time. There would be no refund of premium on cancellation on these grounds.
The ABCD benefit is for a person who has declared asthma, high blood pressure, high cholesterol, or diabetes as pre-existing conditions. The company will provide coverage for hospitalisation related to all the pre-existing conditions mentioned here. The benefit is only available if the insured goes for inpatient treatment. It is applicable for injured members who are 18 years and above. Once you go for this benefit you can get health and wellness plus benefits complimentary.
You can avail discount on premiums if you go for a voluntary co-payment plan. All the claims under the policy would be subject to a copayment applicable to the claim amount admissible and payable as per the given terms and conditions.
The policy can be availed by you or your family members including parents and parents-in-law up to the age of 65 and dependent kids who are natural or legally adopted between the age of three months to 25 years.
You may need to undergo a medical check-up based on your answer to health questions in the proposal form or if it is a portability proposal. For the medical examination, the insurer will connect with you and fix up an appointment.
The product offers a high sum insured protection in the event of an unforeseen life-threatening condition. The two benefits include the Flexi reload benefit and the 4X multiplier benefit. These benefits ensure that you will never fall short of the sum insured in the event of a major treatment cost.